But more than just outlining best practices, the authors debunk some of the most persistent myths about outsourcing and its effects on the economy, and provide managers with the help they need. Most importantly, they equip you with the wide range of opportunities for professionals in the outsourcing industry, including new certification programs and key outsourcing vendors.     

The Black Book of Outsourcing covers every major topic and application of outsourcing, including:

• Outsourcing to meet new business challenges
• Achieving Outsourcing operational excellence
• Building new revenue streams through Outsourcing
• Using Outsourcing to reduce corporate risk
• Developing value-creating Outsourcing relationships
• Building a career as an outsourcing professional

Based on Brown and Wilson’s extensive experience working with dozens of companies on every aspect of outsourcing, this book teaches the practical tools and information you need to make smart decisions in planning, developing, implementing and leading effective outsourcing initiatives.

ENDORSEMENTS

“This book challenges readers to re-evaluate their preconceived notions about outsourcing.” - J. Brian Quinn, Buchanan Professor of Management Emeritus, Tuck School of Business, Dartmouth College

“The code for outsourcing management has been broken and the secrets for success are here in this book. The Black Book of Outsourcing has it all.This book will surely be a classic.” - John Steele, Group Director, British Telecom/Yahoo

“Brown & Wilson deliver on the best, most innovative, new practices all aimed at helping one and all survive, manage, and lead in this new economy.” - Joann Martin, Vice President, Pitney Bowes

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